Essay · Transformational Coaching

Transformational Coaching

By Lee Chalmers, ICF MCCLondon6 min read

There's a kind of coaching that gives you a framework. A checklist. Five tips for better presentations, three steps to influence a room. It's useful, and there's nothing wrong with it — but it isn't what I do.

I'm not the coach for everyone, and I've come to be at peace with that. I'm Scottish, which means I come with a certain directness. I'll show you what's in the mirror. And that only works well for people who actually want to look.

Transformational coaching isn't about information. It's not a two or three session fix where you walk away with a neat little package of answers. It's a real commitment — to looking at yourself and asking, honestly, what am I doing, or being, that's in the way of my own success?

That question gets harder the more senior you become, not easier. Because here's what nobody tells you about the top of the tree: it's lonely up there. People stop speaking truth to power. You walk into a room and everyone agrees with you, or dances around what they actually think. So the very feedback you need most becomes the hardest to get.

That's part of why this work has to happen over time. Trust doesn't build in two sessions. It builds over months, until I'm someone who can sit across from you and say, "Are you aware of the impact you just had in there?" — and you can actually hear it.

Underneath the business persona that senior leaders wear to work, there's often a quiet voice running: someone's going to find out I shouldn't have this job. Fear of being found out. Fear of not knowing what to do — which, at the top, is everyone's secret, because nobody knows how to lead an organisation into an unknown that keeps changing on you. The work isn't to make that fear disappear. It's to learn to be calm enough, grounded enough, to make your best guess anyway, and course-correct as you go.

I call what I do radically human coaching, because the things that actually move the needle for senior leaders are the things AI will never touch: the relationship you have with the parts of yourself you're not yet aware of, your nervous system, your capacity to regulate, the deep and often childhood-rooted motivations driving your decisions. You can get a checklist from anywhere. You can't get that.

This is depth psychology, and it's relational, because nothing in life or work gets done alone. To succeed in relationship with others, you first have to understand your relationship with yourself — so you're not blindsided by the part of you that sabotages things just as they start going well, or the part that's afraid to reach for more.

If you're technically excellent, well past proving yourself, and sense there's something still in the way — not a skills gap, but something subtler — that's the work I do. And it tends to take about a year, because real change doesn't happen on a deadline.

Lee Chalmers is an ICF Master Certified Coach based in London, working with CEOs and senior leaders globally. Read more on the about page.

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